Stage 4 Restrictions pool services available

SPASA Poolstore Of The Year 2018, 2019 & 2020

Current Services Available During Covid 19 Restrictions

To ensure that you can maintain a safe and healthy pool during restrictions, we have the following contactless services available.  

Equipment Replacement and Repairs

Our technicians are permitted on site for contactless equipment installations and repairs.  If you need new pool equipment or experience a pool equipment failure including a faulty pump or filter, call the store phone number on 9583 1470 or email sales@thepoolstorewarehouse.com.au and we will organise an emergency repair.

Contactless Water Tests

  1. Arrive at the front of the store and place your water sample on the table provided. (please ensure your address is clearly marked on the bottle)
  2. Call the phone number on the sign for store attendant.
  3. We will run your water test.
  4. We will call your mobile and advise on required chemicals and take payment via credit card over the phone.
  5. Your purchased chemicals will be placed on the table for your collection.
    * PLEASE NOTE – ENTRY TO THE STORE IS NOT PERMITTED AT ANY TIME

    Terms and conditions

    • Days of Service – Monday to Saturday 10am – 4pm, Sunday 10am – 3pm
    • All products will be sanitised and handled with gloves for your protection.
    • Please maintain social distancing and wear face coverings at all times.
    • Service available whilst retail restrictions are in place.

    Pool Essentials Delivery and Click and Collect

    Order below

    The health and safety of our customers and team, is our priority and we have implemented the Covid 19 Safe Practice requirements to be able to provide these services.  These measures include social distancing, strict hygiene practices and safe sanitised delivery.

    click and collect
    safe drop off

    From Our Customers

    “Dealing with Des and the boys at the Pool store Mentone reminds me of the TV show Cheers, everyone knows your name and makes you feel part of the family. We have been using this business for almost 3 years and they invest the time to get to know you, to provide guidance, advice and most importantly options on improving or fixing a problem. I love the fact that I can call them with a problem, they listen and offer advice over the phone without trying to sell you anything as a 1st option. If your looking for old fashion service and support, where the staff care and WANT to help you, then The Pool Store Mentone is the place for you.” John, Aspendale
    “We’ve been using Des & his team’s services for 5 years. Very knowledgeable staff & if they don’t know, they find out. Great service, great people 👍🏻” Sue,

    “I saved thousands of $$ on my pool equipment quote by shopping at The Poolstore! I had quote from another pool shop in the area which was just way overpriced for the same equipment. Thanks thepoolstore”

    Lynda

    “Knowledgable and helpful.Have been attending for poolhelp for 25yrs” Gail, Patterson Lakes
    They have the best prices on pool equipment and the best service of any pool shop in the area Paul, Brighton

    Best Brands At The Best Price

    With 38 years experience in the pool industry we know the best brands. We only recommend quality brands with a proven track record of reliability. So you can rest assured knowing that your are getting the best advice and products for your size pool and budget. 

    We are here to help you enjoy the lifestyle of owning a pool by bringing you solutions that save you time and effort and you can be confident that you are getting the best deal with our ‘Best Price Guarantee’.  

    Contact us

    Get In touch below

    Call Us

    9583 1470

    * Required Field

    Location :
    12-16 Nepean Hwy, Mentone   3194

    Summer Season: October - March
    Monday - Friday : 9.00am - 5.00pm
    Saturday : 9.00am - 4.00pm
    Sunday : 10.00am - 3.00pm

    Winter Season: April - September
    Monday - Friday : 9.00am - 5.00pm
    Saturday : 9.00am - 3.00pm
    Sunday : 10.00am - 2.00pm

    Email :
    sales@thepoolstorewarehouse.com.au